If your digital purchase includes a bundled or promotional download code, the code can be viewed in your email receipt and in your Nintendo Account Purchase History. If the game is published by Nintendo, please contact us for additional support. The publisher's website or contact information is usually listed on the game case. If the download code is missing from the case, please contact the game's publisher for support. Standalone download code from retailer (code in sealed case) If the receipt with your code has been lost or misplaced, click here. If you purchased a download code directly from a retailer, your code was printed on your purchase receipt. Standalone download code from retailer (card or receipt) If the card does not have a scratch-off area on the back, click here. If you need help redeeming your download code, click here. Gently scratch off the grey film to find your download code. Some cards sold through retailers do not have a scratch-off code on the card itself – the code is only printed on the receipt you received when you made the purchase.ĭoes Your Card Have a Scratch-Off Area on the Back? How Did You Purchase the Download Code? Nintendo eShop CardĬheck the back of your Nintendo eShop Card for a scratch-off code area. The information in this article can help you when a software download code is lost or missing.
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